Terms of Service

SPECTRA CONSULTING SARL - France

Last updated: December 7, 2025

1. Acceptance

By using MonAgent-IA, you agree to these Terms of Service.

2. Service Description

MonAgent-IA provides AI-powered WhatsApp Business automation including automated messaging, appointment booking, and customer service.

3. User Obligations

• Provide accurate information
• Maintain account security
• Comply with applicable laws
• Follow Meta's Platform Terms and WhatsApp Business Policy
• Not send spam or unsolicited messages

4. Meta Platform Compliance

Users must comply with Meta Platform Terms, WhatsApp Business Messaging Policy, and WhatsApp Commerce Policy.

5. Account Requirements

• Valid WhatsApp Business account
• Facebook OAuth authorization
• Accurate business information

6. Pricing

Subscription plans and pricing available on our website. 30 days notice for price changes.

7. Data Usage

Use of the Service is governed by our Privacy Policy.

8. Intellectual Property

MonAgent-IA is owned by SPECTRA CONSULTING SARL and protected by copyright laws.

9. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages.

10. Termination

We may terminate accounts that violate these Terms.

11. Governing Law

These Terms are governed by French law.